Frequently Asked Questions
Do you accept insurance?
Yes. We accept Wellmark Blue Cross & Blue Shield of Iowa. To confirm your benefits, we recommend contacting your insurance company before your first appointment to ask about your deductible, co-pay, session limits, and whether a referral is required. We do not participate in single case agreements or bill out-of-network for other plans.
How much does a therapy session cost?
Session fees depend on appointment length. Our rates are: Initial appointment — $220; 16–37 minute session — $165; 38–52 minute session — $195; 53–60 minute session — $210. Payment is expected at the time of service.
What payment methods do you accept?
We accept cash, check, and credit or debit card. We also accept HSA and flexible spending account (FSA) cards. A credit card on file is required for all clients. Outstanding balances may be automatically charged to the card on file once per month.
Do you offer telehealth appointments?
Yes. We offer secure, HIPAA-compliant telehealth appointments for clients located anywhere in Iowa. Telehealth sessions are conducted through our electronic health record platform and are available for most services we provide.
What is your cancellation and no-show policy?
A $100 fee applies for no-call/no-show appointments and appointments cancelled with less than 24 hours notice. This fee is not covered by insurance. Please contact us as early as possible if you need to reschedule.